Last Updated: April 15, 2024
Welcome to ShieldCase. These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website www.shieldcase.com (the "Website") and our services, including the purchase of our premium phone cases and screen protectors (collectively, our "Services").
Please read these Terms carefully before using our Website or Services. By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any of our Services.
In these Terms and Conditions:
To access certain features of the Website or place an order, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. If you believe someone has accessed your account without authorization, please contact us immediately.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the Products available on our Website. However, we cannot guarantee that your computer monitor's display of any color will be accurate, and we do not guarantee that Product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.
All Products are subject to availability. We reserve the right to discontinue any Product at any time. Prices for Products are subject to change without notice. We reserve the right to refuse or cancel any Orders placed for Products listed at an incorrect price, whether due to a pricing error or otherwise.
Your Order constitutes an offer to buy our Products. We reserve the right to refuse or cancel your Order at any time for reasons including but not limited to:
We will contact you if all or any portion of your Order is canceled or if additional information is required to complete your Order.
By placing an Order, you agree to pay all charges at the prices then in effect for your purchase and any applicable shipping fees. You authorize us to charge your chosen payment method for any such amounts upon placing your Order. If your payment method is declined, we reserve the right to cancel your Order or require you to provide an alternative payment method.
All prices displayed on the Website are inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges unless expressly stated otherwise.
We offer various shipping methods, which are described during the checkout process. The estimated delivery timeframes provided are not guaranteed and may vary depending on factors outside of our control.
When ordering Products for delivery outside the United Kingdom, you may be subject to import duties and taxes, which are levied once the package reaches the destination country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
The risk of loss and title for all Products purchased from our Website pass to you upon delivery to the carrier (e.g., UPS, DHL, or Royal Mail).
Our return and refund policies are detailed in our separate Refund Policy. Please review this policy before making a purchase.
We warrant that our Products will be free from defects in material and workmanship under normal use for the period specified in the product description or the documentation accompanying the Product ("Warranty Period"). Your sole remedy and our sole obligation under this limited warranty will be, at our option, to repair or replace the defective Product or refund the purchase price.
This limited warranty does not cover:
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE WEBSITE OR PRODUCTS WILL MEET YOUR REQUIREMENTS, THAT OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE WEBSITE OR PRODUCTS WILL PROTECT ANY PARTICULAR DEVICE FROM DAMAGE UNDER ALL CIRCUMSTANCES.
All content included on the Website, such as text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of ShieldCase or its content suppliers and protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, modify, distribute, transmit, display, publish, sell, license, create derivative works, or use any content available on or through the Website for commercial or public purposes without our prior written consent.
All trademarks, service marks, and trade names used on the Website are trademarks or registered trademarks of ShieldCase or other respective owners. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these trademarks in any way without our prior written consent.
Our Website may allow you to post, submit, publish, display, or transmit content, including but not limited to product reviews, forum posts, and social media interactions (collectively, "User Content").
By submitting User Content, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from such User Content in any media or format.
You agree not to use our Website or Services to:
We reserve the right to remove any User Content and terminate your access to our Website and Services for violation of these conduct guidelines.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHIELDCASE, ITS DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, PRODUCTS, OR SERVICES.
IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATED TO THE WEBSITE, PRODUCTS, OR SERVICES EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS OR SERVICES GIVING RISE TO SUCH LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless ShieldCase, its directors, officers, employees, agents, licensors, and suppliers from and against any and all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.
We may terminate or suspend your access to all or part of the Website, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Website, to us, or to third parties, or for any other reason.
Upon termination, your right to use the Website will immediately cease, but all provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right to modify these Terms at any time. All changes are effective immediately when posted on the Website. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in the United Kingdom, and you hereby consent to personal jurisdiction and venue in such courts.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the London Court of International Arbitration, which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, England. The language to be used in the arbitral proceedings shall be English.
Nothing in this section will prevent either party from seeking injunctive relief in a court of competent jurisdiction.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ShieldCase regarding your use of the Website and Services, superseding any prior agreements between you and us relating to your use of the Website or Services.
If you have any questions about these Terms, please contact us:
